What Information We Collect and Why
When you open an account with us, we collect your name, email address, phone number and date of birth for identity verification. When you deposit using bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount — but we do not store your
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full mobile banking PIN or password at any point. We also collect device data such as your browser type, IP address and session timestamps to keep your account secure and detect unusual login activity. Cookies on our site track your session state so that your account
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stays active as you move between pages on mobile or desktop. We collect this data because it is necessary to process your transactions, verify your identity and comply with applicable obligations in regions where our service is available. Your data is not sold to third parties.
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We share it only with payment processors like bKash, Nagad and Rocket where needed to complete your transaction, and with fraud-prevention services that help us protect every account on the platform. All of this depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.